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Integrations

Luwawa for Slack

Slack activity from public channels sits on a person's employee record, as metadata only. People can also file leave, approve it, open an expense form and answer a check-in without leaving Slack.

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What it reads

Metadata, and only from public channels.

Luwawa reads public channels only, and keeps metadata on the person's record: which channel, and when. Channels the app has not been invited to are not read at all.

Channels
Which public channels exist, and who belongs to them.
Activity
That a person posted in a public channel, and when. A count and a timestamp.
Members
Names and email addresses of workspace members, to match Slack accounts to employee records.

What it does in Slack

File leave, approve it, answer a check-in.

People can file leave, approve it, open an expense form and answer a check-in in a Slack form. Luwawa can also send people a direct message, such as a reminder or a check-in prompt.

Everything lands in the same queue, with the same balance, whichever way it came in.

/luwawa leave
S
Annual leave, 10 to 14 NovTendai Phiri · 5 days · 9 of 18 left after
ApproveDecline
/luwawa expense
S
Expense form openedAmount, category and receipt

What it never reads

Private conversations stay private.

Luwawa does not read private channels or the contents of direct messages. What it keeps on a person's record is metadata only: which public channel, and when.

  • Private channels and the contents of direct messages
  • Message text on a person's record. Metadata only.

Connecting it

Five minutes, and it starts inside Luwawa.

Connecting begins in your account rather than here, because a Slack workspace has to be attached to a company.

Open your account

1
Sign in to LuwawaYou need to be an owner, an admin or an IT admin. HR admins read the results but do not connect the workspace.
2
Open Settings, then IntegrationsSlack sits alongside GitHub and Linear. Select Connect.
3
Authorise in SlackSlack shows exactly which permissions are being asked for. Approve, and you are returned to Luwawa.
4
Invite the app to the channels that should countType /invite @Luwawa in each public channel you want reflected. Channels it has not been invited to are not read at all.
5
Match Slack accounts to peopleMost match automatically on email address. Anything ambiguous is left for you to confirm, never guessed.

Good to know

The dull questions, answered before you ask them.

The same app serves activity on employee records and the actions people take from Slack.

See Work and connections

Several workspaces
A company can connect more than one. Someone active in two of them is still one person on one record.
Disconnecting
Removes the stored tokens immediately and stops all reading. Activity already on a record stays until you delete it.
If someone leaves
The connection belongs to the company, not to whoever set it up, so it keeps working when they go.
Cost
Included in every Luwawa plan. There is no separate charge for the integration.

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